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HRA Tool Community

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Support

The HRA Tool project’s scope of work covers development of the initial application plus installation tools and documentation. Although the application doesn’t come with free support, as a state based exchange using or interested in using the HRA Tool you have options:

  • For just about anything to do with the HRA Tool, this Community site is your first stop. It includes documentation on project origin, how to install the application, configure it for your SBE, understand how it determines affordability and more.

  • If you are an SBE not currently using the HRA Tool and have questions or need assistance with setup, please contact State Health and Value Strategies .

  • If you have an issue with the system that you think may be a bug, start by making sure you are running the latest version of the software. Next, check the Issue Tracker to see if the issue was raised and answered already. If not, create a new issue.

  • If you are looking for hosting services, integration services, or extentions to the HRA Tool software you are encourated to contact IdeaCrew, original developers of the HRA Tool. Published under an open source license, you are also free to do this yourself or obtain these services from other qualified solution providers.